Refund and Returns Policy

RETURN
Returns are acceptable with replacement of the products or reversal of full amount paid by the customer with 7 days of receipt of the product.  (Return & Exchange : If return is approved then exchange or replaced product will be delivered in 7 days.)
However, returns are limited to following cases:

1. In case of damaged or defective products:

Do not worry, if upon delivery of the product, you find that the product is received in damaged condition immediately notify our Customer Care team at (+91)8308152202 or info@rutuallayurved.com , we will refund, or send a replacement product, depending on your preference after necessary verification. The contents of your shipment and the original packing must be returned along with damaged or defective products.

2. In case of different product dispatched:

Do not worry, if upon delivery of the product, you discover that we have dispatched a different product, immediately notify our Customer Care team at info@rutuallayurved.com . We will refund, or send a replacement product, depending on your preference. The contents of your shipment and the original packing must be returned along with the products.

CANCELLATION
Cancellations are allowed without any question asked. However, it is allowed only till the time product is not shipped from our warehouses. Please contact our Customer Care team immediately at info@rutuallayurved.com to assist you in cancellation of the order.

REFUND

Refund : If approved then Refund will be credited to the original payment method within 5-7 working days. www.rutuallayurved.com   the right to change or update above policy at any time by placing a notice on the website. Such changes or updated shall be effective immediately upon posting to the website. In case of a technical glitch while placing the order , www.rutuallayurved.com    reserves all rights in its sole discretion to cancel or reject an orderwww.rutuallayurved.com   rdeserves all rights to reject any orders placed without assigning any reason.

Return should be made within 5 days after receiving the product